Shipping Policy

Delivery Timeline

At Open Stores, we strive to deliver your products as fresh as possible. Our standard delivery timelines are:

• Local (Within City): 24-48 hours.
• Regional: 3-5 business days.
• National: 5-7 business days.

Shipping Charges

Shipping charges are calculated based on the weight of the products and the delivery location. Free shipping is available on orders above ₹999 within specific zones.

Order Tracking

Once your order is shipped, you will receive an email and SMS with the tracking details. You can also track your order directly from your account dashboard.

Fresh Produce Handling

For highly perishable items like vegetables and fruits, we currently only offer delivery within local limits to ensure quality is not compromised during transit.

Incomplete/Incorrect Address

Open Stores is not responsible for non-delivery if the address provided is incorrect or incomplete. Please ensure all details are accurate at the time of checkout.